Digital is when a customer needs to interact with various technologies and channels to transact with an organisation to receive a product or service.
Over 95% of an organisation's Digital Transformation budget is spent directly or indirectly on people delivering Digital solutions for their customers. Leading Digital is a knowledge base for all aspects of delivering digital, from the process, team structures, practices, and, most importantly, how to lead teams in designing and providing digital solutions.
Introduction to what Digital is and what it is not? This section also include the Digital Principles your organisation should apply when delivering Digital. It also includes what Agile is and is not, plus how to scale agile principles and how Scrum differs from Agile.
Projects and Digital Project Management has a defined start and end date to each individual project; delivering digital is continuous, there needs to be a constant flow of delivery with a feedback loop from customers experience. Think of this like a factory production line that suits the people we have available.
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